How to Create Digital and Customer Experience Success
Creating digital and customer experience success requires more thinking and planning, not more expensive marketing technology. Here’s what you need to know.
What is a Digital Strategist?
The marketing industry has been confused about the role of the digital strategist since the dawn of digital marketing itself. Here’s my take on the answer to the question, “What is a digital strategist, and what does a digital strategist do?”
Goodbye Digital Sharecropping, Hello Owned Media
I’m moving away from digital sharecropping and will be publishing more of my content on owned media properties. The first step is re-launching a blog. I’ll still publish on shared media platforms, but my goal is to keep the majority of my original work here on the blog.